After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
We will offer free returns with exceptions only to Product Issues that is caused due to errors such as:
If the item was approved by the customer before shipping there might be little or no refund, only with some certain considerations left to the discretion of e4cents.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Also due to below customer reasons, We are sorry you need to pay for 35% restocking fee and shipping cost. So please complete your order carefully
ABOVE ALL, AS MUCH AS WE TRY TO PROTECT CUSTOMERS' RIGHTS, WE TRY AS MUCH TO PROTECT OURSELVES TOO, DUE TO THE HIGH COST OF REVERSE LOGISTICS. MANY CUSTOMERS DO MISTAKE AMAZON POLICIES FOR SMALL BUSINESS POLICIES.
KEEP SUPPORTING US BY SUPPORTING ZERO CARBON EMISSION. THANK YOU.