REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS  

 

We will offer free returns with exceptions only to Product Issues that is caused due to errors such as:

  • Wrong item
  • Quality Issues
  • Damaged during shipping.

If the item was approved by the customer before shipping there might be little or no refund, only with some certain considerations left to the discretion of e4cents.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

 

Please Note

  

  •        A 20% restocking fee will be charged for all returns.     
  •        Sale items are FINAL SALE and cannot be returned.        
  •        All free items ordered with paid items are subject to e4cents discretion depending on the volume of purchase. In some cases, all items must be returned inclusive of the free items. In other cases, the Customer might be the one to pay for return shipping. Above all we would always love to resolve all complaints with returns being the final resolve, this is to ensure we maintain our goal of zero carbon emission and reduction while boosting customer satisfaction.   

_______________________________

  

Also due to below customer reasons, We are sorry you need to pay for 35% restocking fee and shipping cost. So please complete your order carefully

  • a. Not interested anymore in the product.
  • b. Mistake order by customer side
    c. The wrong or incomplete shipping address was provided by the customer.

 

ABOVE ALL, AS MUCH AS WE TRY TO PROTECT CUSTOMERS' RIGHTS, WE TRY AS MUCH TO PROTECT OURSELVES TOO, DUE TO THE HIGH COST OF REVERSE LOGISTICS. MANY CUSTOMERS DO MISTAKE  AMAZON POLICIES FOR  SMALL BUSINESS POLICIES. 

KEEP SUPPORTING US BY SUPPORTING ZERO CARBON EMISSION. THANK YOU.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
Not enough items available. Only [max] left.
Add to WishlistBrowse WishlistRemove Wishlist
Shopping cart

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Estimate Shipping
Add A Coupon

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page