All items on our website are new. We state the category of each product which you will find on the product title ending - NC, LNC, SDA, etc. (*see more details on each category down) which gives information on the condition of the packaging and any minor scratches on the product due to handling and storage.
30% of our products fall within NC category
55% of our products fall within LNC category
15% falls within other categories
Most of our free items fall within the SDA category.
Our items come from various suppliers 60% are basically from major retail stores which includes department store overstocks, cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end season. While 10% of items on our site are Open Box Items which means items are NEW and in excellent condition with no wear. The item may be missing the original packaging or may be in the original packaging but not sealed. Items always include original accessories. Irrespective of what condition it is, we always spell it out in the description of the item. This is how we can sell high-quality items at low prices.
We sell items on a free-market model, we will like to state that we have no affiliation or business agreement with any manufacturer or the big retail stores. If you have complaints do let us know.
Product & Package Conditions.
- (NC) -
Unsold merchandise New not opened.
- (LNC) -
Like New Category
Unsold merchandise with minimal signs of handling on the product package.
- (SDA) -
Scratch & Dent Appliances
Unused merchandise with signs of handling and/or warehouse exposure that is sellable without repairs needed, most items in this category are repackaged.
- (R) -
Merchandise that has been repaired to full functionality but may have signs of wear or use unless otherwise specified.
- (UGC) -
Used - Good Category
Merchandise with signs of use from handling and/or customer exposure that is sellable without repairs needed.
- (UFC) -
Used - Fair Category
Merchandise with heavy signs of use from handling and/or customer exposure that is likely in need of repair prior to resale.
- (SC) -
Merchandise requiring significant repairs prior to resale or else will be used for parts/components only.
- (MC) -
Can include products of any quality, including salvage. There's no guarantee of one particular product condition unless specified in the manifest or auction details.
- (SWB) -
Shrink wrapped with corner boards
Original packaging has been removed, but products are protected with corner boards, bubble wrap, and shrink wrap.
Original packaging has been removed, but units repackaged for delivery.
- (OP) -
Original factory packaging.
- (DOP) -
Damaged Original Packaging -
Damaged original factory packaging.
- (U) -
No protective packaging is used.
Free items are available to all shoppers on our website, it's limited to a maximum of 5 items from different collections at a time per customer. We have decided to put this item out for free because we don't find them fit for sale to customers due to either scratched or stained or both. Sometimes we also put them out for free with no scratch or stain but because they are outside our niche market.
Since we buy from a 3rd party we have no relationship with the manufacturers, Warranties are solely the responsibility of the manufacturer and the final determination of warranty adjustments rests with the manufacturer of the product. We will do all we can to satisfy our customers in a situation where they are unsatisfied with products purchased but we cannot assume responsibility which is that of the manufacturer.
We built our return & exchange policy upon customer satisfaction and will accept your items back should they be faulty in any way following our policies. read more on our return policy.
24HR DELIVERY FOR ORDERS IN TORONTO
Our working day is MONDAY - SATURDAY and all orders from Toronto city will be delivered within 24hrs and 48hrs around the GTA.