STORE POLICY

PRODUCTS

Our Inventories come from various suppliers 60% are directly from major retail stores which can include department store overstocks, cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season.

While 10% of our items on our site are  Open Box Items which means items are NEW and in excellent condition with no wear. The item may be missing the original packaging or protective wrapping, or maybe in the original packaging but not sealed. Items always include original accessories. Irrespective of what condition it is, we always spell it out in the description of the item.

This is how we can sell high-quality items at low prices. 

 All our products are new and in good condition. Except stated otherwise which will be spelled out in the description.  Products are returnable by the customer in Toronto do contact us within 24 - 48hrs of delivery time so we can resolve the issue effectively.  

 

WARRANTIES

Since we buy from a 3rd party we have no relationship with the manufacturers, Warranties are solely the responsibility of the manufacturer and the final determination of warranty adjustments rests with the manufacturer of the product. We will do all we can to satisfy our customers in a situation where they are unsatisfied with products purchased but we cannot assume responsibility which is that of the manufacturer.  

PRIVACY / SAFETY & CUSTOMER CARE

Thank you for accessing the website of www.e4cents.com (all references to “us” and “our” refer to www.e4cents.com). We respect your privacy and want you to know about the policies we have in order to protect your personal information.

By personal information we mean information about an identifiable individual, including name, address, email address, signature, and other information relating to an individual which is voluntarily given by the individual so we can effectively provide you with the best products, timely updates, and efficient customer service experience.  

 

How safe is your Bank Card information:

Our website is hosted with Shopify one of the best and most secured web service providers in Canada. The automation from the checkout to the payment process is handled by Stripe. We have no access to your Card details. We get paid by Shopify directly into our bank accounts.

Therefore we can proudly say that all submissions of your credit card info are end to end protected for authorization with state-of-the-art data encryption. At most we never participate in the financial aspect as its been taken care of by this organization, so we have no access to your details.

Aside from Shopify this also applies to other third-party payment systems such as STRIPE, or PAYPAL they provide your credit card details to financial service organizations such as credit card processors and issuers in order to process payments.

 

 

 

How does www.e4cents.com collect information about me?

 

Registration, Ordering and Fill in the contact us form: In order to use certain parts of this Site or track orders, many customers fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address.

 

 

How does www.e4cents.com use my personal information?

 

Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach so as to serve you efficiently and effectively. 

Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with www.e4cents.com regarding orders placed. We may send you a confirmation email or an SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time But it is vital to stay on our newsletter subscriber lists so as to be able to get updates and offers for loyal customers like you. 

 

 

Does www.e4cents.com ever give out my personal information?

 

 We do not sell, rent, trade, license, or otherwise disclose your personal to anyone, except in the following specific situations:

 

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email, and phone number to partners such as CANADA POST, DHL, and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.

 

 

COPYRIGHT COMPLAINTS

We want to take some time to acknowledge the source of most images used on our website and social platforms. Special thanks to pexels.com for making image resources available.

We respect the intellectual property rights of others. If you believe that any material on the Services infringes any copyright which you own or control, you may send us an alert where such functionality is incorporated into a Service or a written notification of such infringement to us. If we receive notification of an alleged infringement, we will investigate the complaint and, if we consider it to be justified we will remove or disable access to the allegedly infringing material. Thank you.

 

PAYMENT METHODS

- Credit / Debit Cards

- PAYPAL

- Apple Pay

- Offline Payments (Only in Toronto)

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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